Overview
When an employee transfers to a new department or reports to a new supervisor, branch staff submits a request to Personnel (Operations) to update the employee’s supervisor designation and department information in the eHR system.
How to Submit a Request
1. Open the Help Center and start a conversation with the AI agent, or contact the Operations team directly.
2. Provide the following information: the employee’s full name, current department, current supervisor, new department, new supervisor, effective date of the change, and the reason for the change.
Approval Process
1. The request is routed to the new department’s manager for approval.
2. Once the manager approves, Personnel processes the update in eHR.
3. The requesting branch receives confirmation when the update is complete.
4. Note: changes in eHR take a few days to appear across all connected systems.
Contact
For questions about supervisor changes or the update process, contact the Operations team.
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